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Can you guys please help me? Shipping issue.

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Can you guys please help me? Shipping issue.
Post By Seakittens. 19/08/11, 12:25 pm

I got a package sent by my taobao shopping service to me. They put my old address on it (Which is okay because my mother's old partner lives there and would contact me if it turned up) But I went to track it today and it was said to have been delivered to plimmerton, which is a bit furtherer away from wellington than Porirua, at some random street. What the heck? What the hell is it doing there?
My cosplay from taobao was sent through EMS and the shopping service put the right address on the label so they can't really do anything to help because it's not their fault it ended up 100km away from my house o_O

What would you guys suggest I do now? I don't want to lose the $60 item I bought but i dont know what to do...

Help ;_;?

edit: I live in Palmerston north by the way.
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Re: Can you guys please help me? Shipping issue.
Post By Rolly. 19/08/11, 12:29 pm

Contact NZPost about this issue. I'd say the postal service here is at fault.
Though I'm unable to offer anymore advice. ;_;
IIRC EMS should have insurance, but I'm not sure what it covers.
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Post By Seakittens. 19/08/11, 12:31 pm

At first I was thinking of contacting EMS, but i dont know how far they'd get. So I'm guessing then that NZ post would deliver EMS packages? Okay, i'll try them. The only other thing I can think is just double checking they they didnt just put through the wrong details on the EMS page and checking the old address.
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